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Privacy Policy

Effective Date: June 29, 2026

This website, https://wactectools.com (the “Site”), is operated by Suzhou Wanlin Import & Export Co., Ltd. under the brand name WACTEC TOOLS.

WACTEC TOOLS is a Professional Tools Supplier in China, serving global importers, wholesalers, distributors, and business buyers with power tools, hand tools, accessories, and related B2B sourcing solutions.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal and business information when you visit our Site, submit an inquiry, upload files, or communicate with us.

We do not sell personal data. We only collect information necessary for B2B inquiries, quotation handling, business communication, website improvement, and order-related services.

This Policy is intended to comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) where applicable, and other relevant privacy regulations.


1. Information We Collect

We may collect the following categories of information:

Identity Data
Such as your name, job title, and business role.

Contact Data
Such as your email address, phone number, WhatsApp number, or other contact details you provide.

Business Data
Such as company name, country, industry, purchasing requirements, product interests, sourcing needs, and cooperation requirements.

Inquiry and Transaction Data
Such as product inquiry details, quotation requests, order-related communication, quotation history, shipping requirements, and after-sales communication.

Uploaded Files
If you upload files through our contact form or send files to us, we may collect and process documents such as product images, specifications, drawings, packing requirements, purchase lists, quotation sheets, or other business materials.

Technical Data
Such as IP address, browser type, device type, operating system, time zone, referring URLs, and general technical information related to your visit.

Usage Data
Such as pages visited, time spent on the Site, interaction behavior, and browsing activity.

Cookies and Tracking Data
Such as information collected through cookies, analytics tools, or similar technologies.


2. How We Use Your Information

We use the information we collect for legitimate B2B business purposes, including:

  • Responding to product inquiries and quotation requests
  • Communicating with you about B2B cooperation
  • Evaluating product requirements and sourcing needs
  • Preparing quotations, catalogs, product recommendations, and business proposals
  • Coordinating product selection, packaging, shipping, and after-sales service
  • Providing customer support and technical assistance
  • Improving our website functionality, content, user experience, and product presentation
  • Analyzing website traffic and marketing performance
  • Sending product updates, catalogs, or business communications, where permitted
  • Preventing fraud, misuse, and unauthorized access
  • Complying with legal, accounting, tax, customs, or regulatory obligations

You may opt out of marketing-related communications at any time by contacting us.


3. Cookies and Tracking Technologies

We may use cookies and similar technologies to operate, improve, and analyze the performance of our Site.

Cookies may include:

Essential Cookies
These are necessary for the Site to function properly.

Analytics Cookies
These help us understand website traffic, page performance, and visitor behavior.

Marketing Cookies
These may help us measure advertising effectiveness or improve future marketing campaigns.

Tools we may use include Google Analytics, Meta Pixel, or similar analytics and advertising tools, where applicable.

You can manage or disable cookies through your browser settings. Where required by applicable law, we will request your consent through a cookie notice or consent banner.


4. Legal Basis for Processing

Where applicable, we process your information based on the following legal bases:

Contract Necessity
When processing is necessary to respond to inquiries, prepare quotations, process orders, or provide requested services.

Legitimate Interests
When processing is necessary for B2B communication, website improvement, customer service, business record management, fraud prevention, and security.

Consent
When you consent to cookies, marketing communications, or other optional processing activities.

Legal Obligations
When processing is required for accounting, tax, customs, compliance, or other legal requirements.


5. Data Sharing and International Transfers

We do not sell personal data.

We may share necessary information with trusted third parties only when required for business operations, including:

  • Website hosting and IT service providers
  • Analytics and advertising service providers, where applicable
  • Freight forwarders, logistics companies, and shipping agents
  • Customs brokers and export-related service providers
  • Payment, banking, accounting, or professional service providers, where applicable
  • Government, customs, tax, or regulatory authorities when required by law

As a China-based B2B supplier, we may process and store information in China or transfer information internationally when necessary for business communication, quotation handling, product sourcing, logistics coordination, after-sales support, or legal compliance.

We take reasonable measures to ensure that such transfers are protected in accordance with applicable data protection requirements.


6. Data Retention

We retain personal and business information only for as long as necessary for the purposes described in this Policy.

Typical retention periods include:

  • Inquiry and business communication data: normally 12–36 months
  • Uploaded files: only as long as necessary for inquiry evaluation, quotation, sourcing, product selection, or customer service
  • Transaction, accounting, and order-related records: as required by legal, tax, customs, or business record obligations
  • Website analytics data: according to the retention settings of the relevant analytics tools

We may retain certain information for a longer period where necessary for ongoing business relationships, dispute resolution, legal compliance, or legitimate business records.


7. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent
  • Request restriction of processing
  • Request data portability, where applicable

To exercise your rights, please contact us using the contact details below.

We may need to verify your identity before responding to your request.


8. Data Security

We use reasonable technical and organizational measures to protect your information, including:

  • SSL encryption
  • Secure hosting infrastructure
  • Access controls
  • Internal data protection procedures
  • Regular website and system maintenance

However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we take reasonable steps to protect your information from unauthorized access, loss, misuse, or disclosure.


9. Third-Party Links

Our Site may contain links to third-party websites, platforms, or services, such as social media platforms, maps, video platforms, logistics websites, or other external resources.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing any information.


10. Children’s Privacy

Our Site is intended for business users and is not directed to children.

We do not knowingly collect personal information from children under the age required by applicable law. If you believe that a child has provided personal information to us, please contact us and we will take appropriate steps to delete such information.


11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website functions, legal requirements, or data processing practices.

The updated version will be posted on this page with a revised effective date.


12. Contact Information

If you have any questions about this Privacy Policy or how we process your information, please contact us:

Suzhou Wanlin Import & Export Co., Ltd.
Operating Brand: WACTEC TOOLS
Address: Room 1009, Building 1, Tianxiang International Tower, Industrial Park, Suzhou, Jiangsu, China
Website: https://wactectools.com
Privacy Contact: info@wactectools.com