Shipping & Returns

1. Business Model

We operate as a B2B supplier. All transactions are based on bulk orders.

2. Order Processing

• Production time: typically 15–30 days depending on order volume
• Lead time may vary for OEM/ODM orders

3. Shipping Methods

We offer flexible logistics solutions:

• Sea freight (FCL/LCL)
• Air freight
• Express (DHL, UPS, FedEx)

4. Shipping Terms

We support international trade terms such as FOB, CIF, EXW upon agreement.

5. Shipping Costs

Calculated based on order quantity, packaging, destination, and shipping method.

6. Returns & Claims

• Returns are accepted only for defective or non-conforming goods
• Claims must be submitted within 7 days of receipt
• Photo/video evidence is required

7. After-Sales Support

We provide technical support and solutions for product-related issues.

8. Contact

Email: info@wactectools.com
Website: https://wactectools.com